Karin Tran, MBA
About Karin Tran, MBA
Karin Tran, MBA, is a Senior Customer Success Manager at UserVoice, where she has worked since 2021. She has held various roles in customer success and management across several organizations, including Edmentum, Revolution Prep, and 3P Learning.
Current Role at UserVoice
Karin Tran serves as a Senior Customer Success Manager at UserVoice, a position she has held since 2021. Based in Austin, Texas, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her role involves collaborating with clients to understand their needs and providing tailored solutions to improve their experience with the platform.
Previous Experience in Customer Success and Management
Before joining UserVoice, Karin held several positions in customer success and management. She worked at 3P Learning as a Territory Manager - West from 2018 to 2020, where she managed client relationships across California. Prior to that, she was an Account Executive at Frog Street for one year, and she spent two years as a Territory Manager at Edmentum from 2015 to 2017, covering multiple counties in Southern California.
Educational Background
Karin Tran earned her Master of Business Administration (MBA) from San Diego State University, completing her studies from 2014 to 2017. She also holds a Bachelor of Arts in International Development Studies with a Minor in Global Studies from UCLA, where she studied from 2005 to 2010. Her educational background provides her with a strong foundation in business management and global perspectives.
Early Career and Internships
Karin began her professional career with various roles that provided her with diverse experiences. She worked as a Peer Counselor at UCLA and held internships at Union Bank as a Sales & Service Intern and at Merrill Lynch as a Research Intern. These early positions contributed to her understanding of customer service and business operations.
Long-term Roles in Education Sector
Karin has significant experience in the education sector, having worked at Revolution Prep for four years as a Sr. Partnership Manager and previously as a Client Relations Manager. Her tenure at Edmentum included roles as a Business Development Manager and Territory Manager, demonstrating her commitment to enhancing educational services and client engagement.