Tristen Hannah
About Tristen Hannah
Tristen Hannah serves as the Senior Director of Operations and Workforce Planning at USIC, where he has successfully reduced overtime and attrition through strategic workforce planning. He has a background in systems engineering from the United States Naval Academy and experience as a Nuclear Submarine Officer in the US Navy.
Current Role at USIC
Tristen Hannah serves as the Senior Director of Operations and Workforce Planning at USIC since 2022. In this role, he focuses on strategic workforce planning, which has led to a reduction in year-over-year overtime from 13% to 10% and a decrease in attrition by 8.2%. His responsibilities include enhancing operational efficiency and generating additional revenue through contract renegotiations and early RFPs.
Previous Experience at USIC
Prior to his current position, Tristen Hannah held multiple roles at USIC. He worked as the Director of Operational Projects, Data Analytics & Modeling from 2014 to 2022, where he spearheaded improvements to customer profitability reports and forecasts. He also served as the Director of Training and Development from 2018 to 2022, focusing on enhancing workforce capabilities in Indianapolis, Indiana.
Military Background
Tristen Hannah has a background in the United States Navy, where he served as a Nuclear Submarine Officer from 2008 to 2014. This experience provided him with a strong foundation in leadership and operational management, which he later applied in his civilian career.
Educational Qualifications
Tristen Hannah earned a Bachelor of Science in Systems Engineering from the United States Naval Academy. This educational background equipped him with analytical skills and technical knowledge that are applicable in his roles in operations and workforce planning.
Innovative Contributions
In his current role, Tristen Hannah developed an SQL-based tool for attrition and productivity forecasting, which was integrated into the 2023 budgeting process. He also led the integration of a forecasting tool into weekly capacity management processes, enhancing reporting for operational leaders.