Pirita Härkisaari
About Pirita Härkisaari
Pirita Härkisaari is a Service Manager at Vaisala, where she has worked since 2022. She has extensive experience in operations and service management, having held various roles at Mapvision and other organizations.
Work at Vaisala
Pirita Härkisaari has been serving as a Service Manager at Vaisala since 2022. In this role, she leads a global team that focuses on providing technical support for the Industrial Instruments product area. Her responsibilities include ensuring that customer expectations are met and that service performance is optimized.
Previous Experience at Mapvision
Prior to her current position, Härkisaari worked at Mapvision in various roles. She served as Operations Manager from 2020 to 2021, and as Service Manager in the Service & Support department from 2016 to 2020. Additionally, she held the position of Project Manager for five months in 2021 and worked as a Technical Specialist from 2015 to 2016.
Education and Expertise
Härkisaari holds a Master's degree in Materials Science from Tampere University of Technology, where she studied from 2008 to 2015. She also completed Erasmus exchange studies at Universidad de Navarra in Industrial Engineering from 2011 to 2012. Earlier, she studied at Bachillerato Universitario in Mexicali, Mexico, and participated in a Rotary Exchange program.
Background in Research and Communication
Härkisaari has a background in research, having worked as a Research Assistant in the Department of Material Science at Tampere University of Technology from 2010 to 2013. She also served as the Secretary of Communications and Sub-organizations for the Student Union at the same university from 2013 to 2014, which enhanced her communication skills.
Skills and Attributes
Härkisaari demonstrates a strong ability to introduce new ideas that improve work performance and systems. She excels in effectively communicating with individuals from diverse cultural backgrounds and shows a proactive approach in her work, often making things happen without needing prompts. Her keen understanding of customer expectations further enhances her effectiveness in her roles.