Adam Al Khalidi
About Adam Al Khalidi
Adam Al Khalidi is a Customer Service Representative with over eight years of experience in project management and customer service. He holds a Bachelor of Technology in Chemical Engineering from the College of the North Atlantic - Qatar and currently works at VanMoof in Amsterdam.
Work at VanMoof
Adam Al Khalidi has been employed at VanMoof as a Customer Service Representative since 2020. In this role, he focuses on delivering high-quality customer service and support. His responsibilities include managing customer inquiries and resolving issues effectively. Adam's experience in customer service contributes to enhancing the overall customer experience at VanMoof.
Education and Expertise
Adam studied at the College of the North Atlantic - Qatar, where he pursued a Bachelor of Technology in Chemical Engineering from 2011 to 2014. His educational background provides him with a strong foundation in technical concepts. Adam's expertise extends to managing complex project and program plans, demonstrating his capability in strategic planning and operational improvement.
Background
With over eight years of experience, Adam Al Khalidi has developed a robust skill set in managing and delivering complex projects. His career has been marked by a focus on customer service, where he has demonstrated the ability to lead teams and achieve significant results. Adam is fluent in English and Arabic, and he possesses an independent user level of Dutch, which enhances his communication skills in diverse environments.
Achievements in Customer Service
Adam has a proven track record in establishing practices, templates, tools, and partnerships that enhance program and project capabilities. His strategic approach to improving business operations and customer services has led to meaningful results in his roles. Adam's ability to formulate strategic changes has been instrumental in optimizing customer service processes.