Oday Zaiter
About Oday Zaiter
Oday Zaiter is a Customer Support Specialist currently working at VanMoof in Amsterdam. He has a diverse background in photography and customer service, having previously worked at various companies in Lebanon.
Current Role at VanMoof
Oday Zaiter has been employed at VanMoof as a Customer Support Specialist since 2020. In this role, he is responsible for assisting customers with inquiries and providing support related to VanMoof's products and services. His experience in customer service contributes to his effectiveness in addressing customer needs and enhancing their overall experience.
Previous Experience in Photography
Oday Zaiter has a background in photography, having worked in various capacities in this field. He served as a photographer at Casino Du Liban from 2018 to 2019 for one year, and prior to that, he worked at Carrefour for six months in 2017. Additionally, he was employed at Lebanese Memes Solutions for four months in 2017. This diverse experience in photography has equipped him with a range of skills in visual communication.
Education and Qualifications
Oday Zaiter studied at CIS Academy, where he achieved qualifications in Photography and Graphic Design in 2017, each for 11 months. He also holds a Bachelor's degree in Banking and Financial Support Services from the American University of Culture and Education, which he completed from 2012 to 2016. Furthermore, he studied Economics and Sociology at Saint Elie Btina Beirut from 2007 to 2010.
Customer Service Management Experience
Before joining VanMoof, Oday Zaiter held the position of Customer Service Manager at JR GARAGE from 2013 to 2016 for three years. In this role, he managed customer service operations, ensuring that client inquiries were handled efficiently. He also worked at Harley-Davidson Motor Company as a Parts Sales representative from 2012 to 2013, further enhancing his customer service skills.
Language and Communication Skills
Oday Zaiter studied an English Program at the Lebanese American University from 2010 to 2011. This education has contributed to his language proficiency, enabling him to communicate effectively in English, which is essential in his current role at VanMoof and in his previous customer service positions.