Ouday Zaiter
About Ouday Zaiter
Ouday Zaiter is a Customer Support Specialist at VanMoof, where he has worked since 2020 in Amsterdam. He has a background in photography and graphic design, with previous experience in customer service and sales roles in Lebanon.
Work at VanMoof
Ouday Zaiter has been employed at VanMoof as a Customer Support Specialist since January 2020. In this role, he engages with customers to provide assistance and resolve issues related to the company's products. His experience in customer support contributes to the overall customer experience at VanMoof, a company known for its innovative electric bicycles.
Previous Experience in Photography
Before joining VanMoof, Ouday Zaiter worked as a photographer in various capacities. In 2017, he was employed at Carrefour for 11 months, capturing images for promotional purposes. He also worked at Lebanese Memes Solutions for 4 months in 2017 and at Casino Du Liban for 1 year from 2018 to 2019, focusing on photography. His diverse experience in photography includes capturing events, food, and fashion.
Education and Expertise
Ouday Zaiter has a diverse educational background. He studied Banking and Financial Support Services at the American University of Culture and Education in Beirut, earning a Bachelor's degree from 2012 to 2016. He also studied English at the Lebanese American University for one year, and completed courses in Photography and Graphic Design at CIS Academy in 2017. Additionally, he studied Economics and Sociology at Saint Elie Btina Beirut from 2007 to 2010.
Customer Service Management Experience
Prior to his role at VanMoof, Ouday Zaiter gained valuable experience in customer service management. He served as a Customer Service Manager at JR GARAGE from 2013 to 2016 in Beirut, Lebanon. This position allowed him to develop skills in managing customer interactions and improving service delivery.
Background in Sales
Ouday Zaiter has a background in sales, having worked at Harley-Davidson Motor Company as a Parts Sales representative from 2012 to 2013. This role involved assisting customers with their purchases and providing product information, contributing to his overall experience in customer-facing roles.