Andrew Iannacci
About Andrew Iannacci
Andrew Iannacci is a Business Intelligence Reporting Data Analyst and BI Tableau Analyst with a strong background in data analysis and supply chain management. He has significantly improved customer satisfaction scores and reduced delivery times through the development of centralized reporting and impactful dashboards.
Work at Vantage Data Centers
Andrew Iannacci has been employed at Vantage Data Centers since 2021 as a Business Intelligence Reporting Data Analyst and BI Tableau Analyst. In this role, he focuses on developing and implementing data analysis strategies that enhance operational efficiency. His work includes creating visual management tools that provide insights into key performance indicators, which support decision-making processes within the organization.
Experience at JPMorgan Chase & Co.
Andrew Iannacci has extensive experience at JPMorgan Chase & Co., where he held multiple roles over an 11-year period. He served as a Backup Provisioning Engineer from 2013 to 2016, a Network Provisioning Engineer from 2010 to 2013, and an Associate Engineer in Data Center Operations from 2005 to 2010. He transitioned to the role of Business Intelligence Reporting Data Analyst from 2017 to 2020, where he developed critical reporting tools and dashboards.
Education and Expertise
Andrew Iannacci studied at St. John's University, where he achieved a degree in Accounting. His educational background provides a strong foundation for his analytical skills, particularly in business intelligence and data analysis. He has developed expertise in Tableau and data visualization, which he applies in his current and previous roles to enhance reporting and operational efficiency.
Achievements in Customer Satisfaction
Andrew Iannacci significantly improved customer satisfaction metrics during his tenure at JPMorgan Chase & Co. by developing an End 2 End customer report. This initiative centralized customer order data from various systems and resulted in an increase in the net promoter score from -16 to +40. His contributions have had a measurable impact on customer experience and operational performance.
Data Analysis and Reporting Skills
In his roles, Andrew Iannacci has demonstrated strong skills in data analysis and reporting. He developed and maintained GTI Supply Chain KPI Tableau Dashboards, which played a key role in reducing customer product order delivery times by nearly 70%. He also designed visually impactful dashboards that facilitated process improvements and waste elimination, contributing to a more efficient supply chain.