Mariel Chevalier, MBA
About Mariel Chevalier, MBA
Mariel Chevalier, MBA, is a Customer Success Manager with extensive experience in client relationship management across various industries. She has held key positions at companies such as zeroheight, Vbrick, and Spiff Inc, demonstrating a strong ability to enhance customer experience and drive operational efficiency.
Current Role at Vbrick
Mariel Chevalier serves as a Customer Success Manager at Vbrick since 2023. In this role, she focuses on enhancing customer satisfaction and fostering strong client relationships. Her responsibilities include ensuring successful account implementations and operational improvements, which contribute to the overall success of the business.
Previous Experience at zeroheight
Before joining Vbrick, Mariel worked at zeroheight as a Senior Customer Success Manager from 2022 to 2023. During her tenure, she managed client relationships and worked to improve customer experiences, demonstrating her commitment to client success in a remote work environment.
Background in Customer Success
Mariel has extensive experience in customer success roles. She worked at Spiff Inc as a Client Success Manager from 2021 to 2022 and held various positions at AXS Ticketing, including Client Account Manager and Senior Client Account Manager from 2013 to 2020. Her background includes managing client accounts and enhancing customer satisfaction across multiple organizations.
Educational Qualifications
Mariel Chevalier holds a Bachelor of Business Administration (BBA) and a Master of Business Administration (MBA) from Northcentral University. Her educational background in Business Administration, Management, and Operations has equipped her with the skills necessary for effective management and operational efficiency in her professional roles.
Skills and Expertise
Mariel is skilled in driving cross-functional collaboration to enhance workflow efficiency and streamline operations. She has a proven track record of elevating customer experiences and achieving high customer satisfaction ratings through strategic client relationship management. Her exceptional communication and interpersonal skills enable her to inspire team members and forge strategic alliances throughout project life cycles.