Jordan Conrad, M.A.
About Jordan Conrad, M.A.
Jordan Conrad, M.A., serves as the Director of CRM & Retention at VEGAMOUR, bringing over eight years of experience in email marketing and digital strategy. He holds a Master of Communication from Loyola University Chicago and a Bachelor of Arts in Communications from John Carroll University.
Current Role at Vegamour
Jordan Conrad serves as the Director of CRM & Retention at Vegamour, a position he has held since 2023. In this role, he focuses on developing customer relationship management strategies and enhancing customer retention efforts. His expertise in email marketing and CRM is instrumental in driving engagement and loyalty among Vegamour's customer base.
Previous Experience in CRM and Marketing
Prior to joining Vegamour, Jordan Conrad worked at The Honest Company as the CRM & Email Marketing Manager for 11 months in 2022 to 2023. His experience also includes roles as a Digital Marketing Specialist at Entertainment Cruises Inc. and as a Senior Email Marketing Strategist at Power Digital Marketing. These positions have contributed to his extensive knowledge in digital marketing and customer engagement.
Educational Background
Jordan Conrad earned a Bachelor of Arts (B.A.) in Communications with a focus on Integrated Marketing/PR and a Business Minor from John Carroll University. He furthered his education by obtaining a Master of Communication in Digital Media and Storytelling from Loyola University Chicago. Additionally, he studied abroad during a spring semester at Regent's University London.
Professional Skills and Expertise
Jordan possesses over 8 years of experience in email marketing, CRM, copywriting, and website content management. He has a strong ability in storytelling, which he leverages to achieve results in his marketing initiatives. His diverse skill set enables him to effectively manage customer relationships and enhance brand communication.
Career Progression and Roles
Throughout his career, Jordan has held various positions that have shaped his expertise in marketing and communications. He has worked as a Social Media Development Associate at Chick-fil-A-Franchise, a Marketing and Events Associate at the Illinois Hotel & Lodging Association, and as a Digital Strategist at Edelman. His roles have varied from event coordination to digital strategy, showcasing his adaptability in the marketing field.