Velocity Black
Velocity harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high performance people actualise the full potential of their lives. It's concierge, reimagined for the digital age. Backed by $28M in venture capital, we are one of the world’s fastest growing companies - the 3rd fastest headquartered in the UK according to Forbes and we were named in Deloitte’s Fast 50 2020 list of the UK’s fastest growing tech companies based on revenue growth over the last 4 years. We have delivered in over 60 countries for a membership whose net worth is over $300 billion. We’ve reimagined discovery, access, and booking for 21st century life. A simple customer experience, harnessing human experts and artificial intelligence to streamline time-consuming tasks that once required multiple apps and services. Welcome to the conversational interface. By harnessing 24/7 chat, AI and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants, to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. By offering inspiration, recommendation, and fulfilment in one place across multiple verticals, Velocity becomes a one-stop shop, and an integral part of their lives. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives and impacting the world in a positive way. We are hiring for multiple roles across disciplines. If you're brilliant and determined, please see our Careers page for more.
Company Overview
Velocity Black is a privately held company operating in the Software Development industry. Founded in 2014, it has grown to a medium-sized business with a team of 113 employees. The company is headquartered in London, England, and has additional locations in New York, NY, and Los Angeles, California. Velocity Black specializes in various sectors, including mobile technology, payments, loyalty programs, and hospitality services.
Services Offered
Velocity Black provides a global digital concierge service that combines human expertise with artificial intelligence. The company offers a luxury conversational commerce platform that includes elite assistance available 24/7/365, with a guaranteed response time of one minute. Services include discounted private, first, and business class air travel, access to front row and VIP tickets for events, personalized restaurant recommendations, and guaranteed upgrades at luxury resorts.
Investment and Growth
Velocity Black has received over $30 million in venture capital funding, positioning it as one of the fastest growing companies globally. The company was recognized in Deloitte’s Fast 50 2020 list and by the Financial Times in 2021 for its rapid growth. It has delivered services in over 120 countries and caters to a membership base with a combined net worth exceeding $300 billion. The company also has a waiting list for its membership offerings.
Technological Innovations
The company has invested $14 million in developing technology tailored for high-disposable-income, time-poor customers. Velocity Black's enterprise SaaS arm, Velocity for Business, provides white-labeled technology solutions for leading brands. The company emphasizes military-grade data security in its proprietary platform, ensuring safe transactions and customer engagement.
Recognition and Achievements
Velocity Black has been acknowledged for its significant growth and innovation within the tech industry. It was named the 3rd fastest growing company headquartered in the UK in 2019. The company's unique approach to luxury lifestyle services has garnered attention and accolades, establishing it as a leader in the luxury concierge market.