Steven Horseman
About Steven Horseman
Steven Horseman is a Global Call Centre Analyst at Venator Materials Plc, where he has worked since 2020. He has a background in IT support across various sectors, including public transport and the motor industry, and holds a National Diploma in ICT Technical Skills and Customer Satisfaction.
Work at Venator Materials
Steven Horseman has been employed at Venator Materials Plc as a Global Call Centre Analyst since 2020. In this role, he is responsible for managing call center operations and providing support to clients. His tenure at Venator has lasted for four years, and he works from the company's location in Wynyard.
Previous Experience in IT Support
Before joining Venator Materials, Steven Horseman held various positions in IT support across multiple sectors. He worked at Jardine Motors Group trading as Lancaster as an IT Support Specialist from 2016 to 2017. He also served as an IT Support Technician at INNOVTECH from 2015 to 2016 and at Arriva Group from 2017 to 2018. Additionally, he worked briefly at Durham County Council as an IT School Services Technician in 2016.
Education and Expertise
Steven Horseman studied at Sunderland College, where he focused on ICT Technical Skills and Customer Satisfaction, achieving a National Diploma from 2015 to 2018. He also attended Easington Academy. His educational background has equipped him with the necessary skills for his roles in IT support and analysis.
Career Development in IT
Steven Horseman began his career in the IT industry as an apprentice in 2015. During this time, he provided first line third party support for various businesses across the North East of England. His career has included roles that span diverse sectors, including public transport, the social sector, and private IT support.
Interests and Personal Passions
In addition to his professional experience, Steven Horseman has a strong enthusiasm for new technology and creative endeavors. He also has a passion for music, particularly genres that produce loud sounds. These interests reflect his engagement with both technology and the arts.