Sheena Langford
About Sheena Langford
Sheena Langford is a Chargeback Specialist at Verifi Inc. in Los Angeles, California, with a background in customer service and journalism, having previously worked at Sephora and Bank of America.
Work at Verifi
Sheena Langford has been employed at Verifi Inc. as a Chargeback Specialist since 2014. In this role, she is responsible for managing chargeback processes, analyzing transaction disputes, and collaborating with various departments to resolve issues. Her tenure at Verifi spans 10 years, during which she has contributed to improving the efficiency of chargeback management in Los Angeles, California.
Previous Experience in Retail
Prior to her role at Verifi, Sheena Langford worked as a Beauty Consultant at Sephora for two months in Aquitaine, France, in 2012. She also gained experience as a Cashier at Target from 2005 to 2006 in Minneapolis, Minnesota. These positions provided her with foundational skills in customer service and retail operations.
Experience in Financial Services
Sheena Langford has a background in financial services, having worked as a Mortgage Loan Specialist at Bank of America from 2011 to 2013 in Charlotte, North Carolina. This role involved assisting clients with mortgage applications and providing support throughout the loan process, enhancing her expertise in financial transactions.
Education and Expertise
Sheena Langford studied at California State University, Northridge, where she earned a Bachelor of Arts degree in Journalism. Her studies spanned from 2010 to 2014, focusing on Broadcast Journalism. This educational background has equipped her with strong communication skills and a comprehensive understanding of media and reporting.