Ben Smith
About Ben Smith
Ben Smith is a Solution Delivery and Support Consultant at Verifone, where he has worked since 2015. He previously served as a Merchant Helpdesk Analyst at Commidea Ltd for ten months and has a background in technical services leadership.
Work at Verifone
Ben Smith has been employed at Verifone since 2013, where he currently holds the position of Technical Services Team Lead. In this role, he oversees various technical operations and ensures the delivery of support services. Additionally, he serves as a Solution Delivery and Support Consultant, a position he has held since 2015. His work is based in San Jose, California, where he contributes to the company's mission of providing secure payment solutions.
Previous Experience at Commidea Ltd
Before joining Verifone, Ben Smith worked at Commidea Ltd as a Merchant Helpdesk Analyst from 2006 to 2007. During his 10-month tenure, he provided support and assistance to merchants, helping to resolve technical issues and improve service delivery. This role laid the foundation for his later positions in technical support and solution delivery.
Education and Expertise
Ben Smith attended Gravesend Grammar School for Boys from 1996 to 2003. His education provided him with a solid foundation in technical skills and problem-solving abilities, which he has applied throughout his career in the technology and payment solutions sectors.
Background
Ben Smith has over a decade of experience in the technology and payment solutions industry. His career began with a role at Commidea Ltd, and he has since progressed to significant positions at Verifone. His expertise includes technical support, solution delivery, and team leadership, with a focus on enhancing customer service and operational efficiency.