David Ainsworth
About David Ainsworth
David Ainsworth is a Contact Centre Manager at Verifone in San Jose, California, where he has worked since 2015. He has previous experience in various management roles at Aviva and Skipton Building Society.
Current Role at Verifone
David Ainsworth serves as the Contact Centre Manager at Verifone, a position he has held since 2015. He is based in San Jose, California, United States. In this role, he oversees the operations of the contact center, ensuring effective communication and service delivery to customers.
Previous Experience at Aviva
David Ainsworth worked at Aviva from 2003 to 2006, where he held two significant roles. Initially, he served as the Incident and Problem Management Team Leader for one year. Following this, he was promoted to Deputy Problem Manager, a position he held for two years until 2006.
Service Level Management at Skipton Building Society
Before joining Verifone, David Ainsworth worked at Skipton Building Society as a Service Level Manager from 2010 to 2012. In this role, he was responsible for managing service levels and ensuring that customer service standards were met.
Career Timeline
David Ainsworth's career spans various roles in customer service and management. He began his tenure at Aviva in 2003, transitioned to Skipton Building Society in 2010, and has been with Verifone since 2015. His experience includes a focus on incident management, problem resolution, and service level oversight.