Tanay Shotri
About Tanay Shotri
Tanay Shotri is a Helpdesk Support Analyst at Verifone, where he has worked since 2013. He previously held a position as a network administrator at Citi and holds a master's degree from Swinburne University of Technology in Sydney.
Current Role at Verifone
Tanay Shotri has been employed at Verifone as a Helpdesk Support Analyst since 2013. In this role, he provides technical support and assistance to users, ensuring efficient operation of systems and addressing any issues that arise. His experience in this position spans over 11 years, during which he has developed a strong understanding of helpdesk operations and customer service.
Previous Experience at Citi
Before joining Verifone, Tanay Shotri worked at Citi as a Network Administrator for a period of 11 months from 2008 to 2009. In this role, he was responsible for managing and maintaining network systems, ensuring their reliability and performance. This experience contributed to his technical expertise in network management.
Educational Background
Tanay Shotri completed his Master’s degree at Swinburne University of Technology in Sydney from 2009 to 2011. Prior to that, he earned his Bachelor’s degree from Jawaharlal Nehru Technological University, where he studied from 2004 to 2008. His educational background has provided him with a solid foundation in technology and support services.
Professional Development
Throughout his career, Tanay Shotri has focused on developing his skills in technical support and network administration. His roles have required him to stay updated with industry standards and best practices, which has contributed to his effectiveness in providing helpdesk support.