Vivien Touzeau
About Vivien Touzeau
Vivien Touzeau is a Technicien Hotline at Verifone, where he has worked since 2016. He previously held a position as a Technicien Informatique at Ergalis for a brief period in 2014.
Work at Verifone
Vivien Touzeau has been employed at Verifone since 2016, holding the position of Technicien Hotline. In this role, he provides technical support and assistance to customers, ensuring that their inquiries and issues are addressed effectively. His tenure at Verifone spans over eight years, during which he has gained extensive experience in handling various technical challenges and enhancing customer satisfaction.
Previous Experience at Ergalis
Before joining Verifone, Vivien Touzeau worked at Ergalis as a Technicien Informatique for a brief period in 2014. His role involved providing IT support and troubleshooting technical issues. Although his time at Ergalis lasted only three months, it contributed to his foundational skills in technical support and customer service.
Technical Skills and Expertise
In his current role as Technicien Hotline at Verifone, Vivien Touzeau has developed a range of technical skills relevant to customer support in the payment solutions industry. His expertise includes troubleshooting hardware and software issues, guiding customers through technical processes, and ensuring the smooth operation of Verifone's products and services.