Adnan Hussain
About Adnan Hussain
Adnan Hussain is a Technical Support Engineer at Verint, where he has worked since 2021. He has a background in technical support and system engineering, with previous roles at various companies including Playlist For Life and Net-Defence.
Work at Verint
Adnan Hussain has been employed at Verint since 2021, serving as a Technical Support Engineer. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their systems operate efficiently. His experience at Verint builds on his previous technical roles, allowing him to leverage his knowledge in troubleshooting and problem resolution.
Previous Technical Support Experience
Before joining Verint, Adnan Hussain worked at several organizations in technical support roles. He was a Technical Support Specialist at Net-Defence from 2019 to 2021, where he focused on cybersecurity solutions. He also briefly served as a Technical Support professional at Playlist For Life in 2019. Additionally, he freelanced as Tech Support at Givergy in 2017, gaining diverse experience in the technical support field.
Sales and Customer Service Background
Adnan Hussain has experience in customer service, having worked as a Sales Assistant at Sports Direct International from 2014 to 2016. During this period, he developed skills in customer interaction and sales processes. This experience complements his technical background by enhancing his ability to communicate effectively with clients.
Education and Expertise
Adnan Hussain studied at Glasgow Caledonian University, where he earned an Honours degree in Cyber Security and Networks from 2014 to 2016. This academic background provides him with a solid foundation in cybersecurity principles and network management, which supports his technical roles in the industry.
Early Career and Technical Roles
Adnan Hussain's early career included positions that contributed to his technical expertise. He worked as a Helpdesk Analyst at Getronics for three months in 2016, where he provided support for IT-related issues. He also served as an Associate System Engineer at Verint-Systems from 2017 to 2019, further developing his skills in system engineering and support.