Jessica Alessandro
About Jessica Alessandro
Jessica Alessandro is a Senior Customer Success Manager in the Public Sector at Veritone, where she has worked since 2023. With a background in customer success and account management across various companies, she has developed strong skills in strategic sales management and partnership development.
Current Role at Veritone
Jessica Alessandro serves as a Senior Customer Success Manager in the Public Sector at Veritone. She has been in this role since 2023, contributing her expertise in customer success management to enhance client relationships and drive satisfaction. Her responsibilities include collaborating with senior-level decision makers to develop strategies that align with client needs and objectives.
Previous Experience
Before joining Veritone, Jessica held various positions that contributed to her extensive experience in customer success and account management. She worked at GiveSmart as an Account Manager from 2018 to 2020, and at Papaya Global as a Customer Success Manager in 2021. Additionally, she held multiple roles at CraftJam, including Customer Success Manager and Partnership Coordinator, and worked as a Licensed Real Estate Salesperson at Nooklyn.
Education and Training
Jessica Alessandro studied at The George Washington University, where she earned a Bachelor of Arts in Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology. She also attended College Year in Athens, focusing on History. In 2015, she completed the Web Development Immersive program at General Assembly, enhancing her technical skills.
Skills and Expertise
Jessica has a proven track record in strategic sales management and partnership development. She excels in fostering strong relationships with a diverse range of accounts, which has led to increased revenue and customer satisfaction. Her experience includes working closely with B2B accounts to drive new and repeat business, as well as identifying new vertical opportunities.
Career Progression
Jessica's career began at Davis Advisors, where she held various administrative roles from 2014 to 2018. She transitioned to customer success and account management roles at CraftJam and GiveSmart, where she developed her skills in client relationship management. Her career continued to evolve with her current position at Veritone, where she leverages her experience to support public sector clients.