VertexOne
VertexOne is a provider of utility billing and customer engagement solutions, specializing in cloud software for utilities and energy companies.
Services
VertexOne offers utility billing and customer engagement solutions specifically tailored for utilities and energy companies. Their services include a customer-to-cash technology platform that can be integrated as a comprehensive solution or utilized as standalone products. The company also provides a range of digital, data, and industry-specific solutions designed to improve the customer experience and optimize business operations.
Products
VertexOne's software products are segmented into three main categories: software, digital, and data solutions. The software products include VXcis, VXretail, and VXenterprise. The digital solutions are comprised of VXengage, VXsmart, and VXpay, whereas the data solutions include VXmeter, VXexchange, and VXfieldwork. These products cater to diverse needs within the utility and energy sectors, enhancing capabilities from customer interfaces to fieldwork.
Industry Solutions
VertexOne provides industry-specific solutions like Customer Experience (CX) and Meter-to-Cash (M2C). These solutions are designed to enhance customer interactions and streamline financial transactions for utilities and energy companies. By employing a comprehensive, cloud-based approach, VertexOne ensures greater business resilience and configuration flexibility to meet the unique needs of different organizations.
History Over 30 Years in the Utility Sector
VertexOne has been serving the utility and energy sectors for more than 30 years. Throughout this period, the company has evolved its offerings to include a comprehensive cloud-based technology platform. With their extensive history, VertexOne has built a reputation for providing resilient and configurable solutions that meet the unique needs of utilities and energy companies.
Headquarters and Global Operations
VertexOne is headquartered in Houston, Texas, and has additional operational facilities in India. This global presence allows the company to offer services and solutions to a wide range of utility and energy companies around the world, ensuring they can meet various organizational needs efficiently and effectively.