Jessica Medina
About Jessica Medina
Jessica Medina is a Client Analyst at VertexOne with a background in client services and software support. She has over six years of experience in the industry and holds degrees in Accounting and Psychology.
Current Role at VertexOne
Jessica Medina serves as a Client Analyst at VertexOne, a position she has held since 2021. In this role, she focuses on software troubleshooting and building strong client relationships. Her expertise in client services allows her to effectively address client needs and ensure satisfaction.
Previous Experience at FIS
Jessica Medina has extensive experience at FIS, where she held multiple roles. She worked as a Client Service Representative III for 8 months in 2021, and prior to that, she served as a Private Equity Software Support Analyst from 2016 to 2018. Additionally, she worked as a Delivery Service Representative from 2018 to 2021, accumulating a total of three years in this capacity.
Internship at Kerkering Barberio
In 2015, Jessica Medina completed a three-month internship at Kerkering Barberio in Sarasota, Florida. This experience contributed to her foundational knowledge in client services and enhanced her professional skills.
Educational Background
Jessica Medina studied at multiple institutions. She earned a Bachelor of Business Administration (B.B.A.) in Accounting from the University of North Florida in 2016. She also holds a Bachelor of Arts (B.A.) in Psychology from Florida International University, completed in 2012, and a Bachelor's Degree in Accounting from the University of South Florida Sarasota-Manatee in 2014.
Skills and Professional Development
Jessica Medina possesses strong skills in pattern recognition and attention to detail, developed over six years in the client services industry. She has completed classes in basic SQL, Project Management, and Time Management, which enhance her efficiency and effectiveness in her current role.