Viafoura
Viafoura offers a comprehensive Community Building Suite, Personalization Engine, and Content Moderation Solution to enhance user engagement and experience for over 800 global media brands.
Viafoura Services
Viafoura provides a comprehensive Community Building Suite, which includes tools like Engagement Starter, Conversations, Community Chat, Live Blogs, and a Mobile SDK. The company's services also encompass a Personalization Engine designed to enhance user experiences by tailoring content and feeds. Additionally, Viafoura offers a Content Moderation Solution to maintain civil discussions and interactions on its platforms, and it supports automated ingestion of Twitter content to augment Live Blog features. The company also delivers Human Moderation services available 24/7 by engagement specialists.
Viafoura Products
Viafoura's product lineup includes several key offerings aimed at fostering user engagement and community building. The company provides Live Blogs for real-time content updates, Community Chat for rapid, real-time discussions, and a Mobile SDK to amplify audience engagement within mobile applications. The Personalization Engine enhances user experiences by tailoring content and feeds, while the Audience Insights and User Profiles help in data collection and processing. The Digital Experience Platform (DXP) is another central product, aimed at boosting on-site engagement, increasing user registrations and subscriptions, and generating valuable first-party data.
Viafoura Sector
Viafoura operates primarily in the digital engagement and community-building sector. The company's comprehensive suite of services and products caters to global media brands, aiming to enhance user interaction, increase site retention, and gather valuable user data. Viafoura's focus includes fostering community participation through real-time chats and personalization, as well as ensuring civil discourse via sophisticated content moderation solutions. Supporting clients in multiple languages like English, French, German, Italian, Portuguese, and Spanish further expands its impact on a global scale.
Impact of Viafoura Solutions
Viafoura's suite of solutions has demonstrated significant impacts on user engagement and retention. The integration of their social engagement experiences is responsible for up to 86% of new user registrations for their customers. Weekly retention rates have seen over a 200% increase, while engaged users generate at least 4x more ad opportunities and are 2.1x more likely to click through an ad. Registered users are 45x more likely to become subscribers, and personalization efforts have led to a 37% increase in page views and 4x longer site visits per user. Furthermore, AI moderation has resulted in a 4x increase in unique commenters over six months.
Viafoura's Client Reach
Viafoura powers community activation for over 800 global media brands. This extensive reach underlines the company's capability to handle diverse requirements across various languages, including English, French, German, Italian, Portuguese, and Spanish. By providing tools that enhance engagement and community participation, Viafoura supports media brands in increasing user interactions, registrations, and subscriptions. The result is a more engaged and loyal user base for its clients.