Adrian De La Fuente
About Adrian De La Fuente
Adrian De La Fuente is a Member Service Representative at Victory Capital, with a background in customer service and technical support. He studied Computer Science at Bowling Green State University and has over 15 years of experience in various customer service roles.
Work at Victory Capital
Adrian De La Fuente has been employed at Victory Capital as a Member Service Representative since 2020. In this role, he is responsible for assisting members with their inquiries and providing support related to their accounts. His position is based in San Antonio, Texas, where he has contributed to the company's commitment to customer service for four years.
Previous Employment Experience
Prior to his current role, Adrian De La Fuente accumulated extensive experience in customer service. He worked at Time Warner Cable as a Customer Service Representative from 2003 to 2015, serving the Harlingen, Texas area for twelve years. He also held positions at CVS Health and Pro-Vigil Surveillance Services, where he continued to develop his customer service skills. His experience includes a role as a Technical Support Specialist at Rmh Teleservices from 2001 to 2002.
Education and Expertise
Adrian De La Fuente studied Computer Science at Bowling Green State University for one year, from 1998 to 1999. He also completed his high school education at Harlingen High School, graduating in 1998. His educational background provides a foundation for his technical and customer service roles.
Career Progression
Adrian De La Fuente's career has progressed through various customer service and technical support roles. After starting as a Technical Support Specialist, he transitioned to customer service positions at Time Warner Cable and CVS Health. He later took on a leadership role as a Team Lead at Pro-Vigil Surveillance Services before joining Victory Capital.