Randi Ussery
About Randi Ussery
Randi Ussery is a 529 Business Manager at Victory Capital, with a diverse background in investment operations and member services at USAA and FIS. She holds an MBA from Ashford University and a BASc from Angelo State University.
Current Role at Victory Capital
Randi Ussery serves as the 529 Business Manager at Victory Capital, a position held since 2021. In this role, she focuses on managing 529 college savings plans, ensuring compliance with regulations, and developing strategies to enhance client engagement. Her work contributes to the overall objectives of Victory Capital in the financial services sector.
Previous Experience at USAA
Randi Ussery has held multiple positions at USAA, including Member Services and Fulfillment Manager from 2017 to 2018, Tax Reporting and Cost Basis from 2010 to 2014, Supplier Governance Advisor from 2014 to 2017, and Investment Operations Manager from 2018 to 2019. Her diverse roles involved managing operations, ensuring compliance, and enhancing member services, showcasing her adaptability and expertise in the financial services industry.
Experience at FIS - Fidelity Information Services
At FIS - Fidelity Information Services, Randi Ussery worked as an Investment Operations Manager from 2019 to 2021. In this capacity, she was responsible for overseeing investment operations, streamlining processes, and ensuring accurate reporting. Her experience at FIS contributed to her knowledge of investment management and operational efficiency.
Education and Expertise
Randi Ussery holds a Master of Business Administration (M.B.A.) from Ashford University, where she studied Business, Management, Marketing, and Related Support Services from 2009 to 2011. She also earned a Bachelor of Applied Science (BASc) in Agriculture, Agriculture Operations, and Related Sciences from Angelo State University, studying from 2004 to 2007. Her educational background supports her expertise in developing and implementing strategies for organizational objectives.
Professional Skills
Randi Ussery is recognized for her innovative problem-solving skills and ability to act as a change agent within organizations. She excels in developing comprehensive strategies that align with both short- and long-term goals. Additionally, she is adept at cultivating productive relationships with clients, colleagues, and leadership, contributing to a collaborative work environment.