Melissa Burns
About Melissa Burns
Melissa Burns is a Store Manager at Victra - Verizon Authorized Retailer with over 20 years of experience in sales and marketing. She specializes in training sales staff and enhancing employee performance to drive sales.
Work at Victra
Melissa Burns has served as the Store Manager at Victra, a Verizon Authorized Retailer, since 2013. In this role, she has been responsible for overseeing daily operations in the Monroeville, AL location. Her management approach focuses on motivating the sales team to meet or exceed sales quotas. She actively engages with staff to enhance their performance and productivity, ensuring that the store operates efficiently and effectively.
Previous Experience at West Corporation
Prior to her current position, Melissa Burns worked as a Customer Service Representative at West Corporation for nine months in 2006 and 2007. This role, based in Pensacola, Florida, provided her with foundational experience in customer service within a fast-paced environment, contributing to her skills in sales and marketing.
Education and Expertise
Melissa Burns earned her Bachelor of Science (B.S.) in Marketing from Alabama Agricultural and Mechanical University, where she studied from 1991 to 1995. Her educational background has equipped her with essential knowledge in marketing principles, which she has applied throughout her career in sales and management.
Sales and Training Acumen
With over 20 years of experience in sales and marketing, Melissa Burns has developed a strong track record in training and developing sales staff. She specializes in product presentation and sales techniques, consistently finding ways to enhance employee performance and drive sales within her team.