Mike Milbourn
About Mike Milbourn
Mike Milbourn serves as the East Director of Small Business at Victra - Verizon Authorized Retailer, a position he has held since 2022. With extensive experience in sales management and training, he utilizes data analysis to enhance sales strategies and has a background in various leadership roles within the telecommunications industry.
Work at Victra
Mike Milbourn has served as the East Director of Small Business at Victra, a Verizon Authorized Retailer, since 2022. In this role, he oversees small business operations across the eastern United States. His responsibilities include developing sales strategies, managing teams, and ensuring the effective execution of business plans. His leadership focuses on enhancing customer engagement and driving sales growth within the small business sector.
Career Progression
Mike Milbourn's career includes extensive experience in the telecommunications industry. He began his journey at Verizon Wireless, where he held various positions, including Financial Services and Credit Supervisor from 2001 to 2007. He later transitioned to roles such as District Manager and Retail General Manager, contributing to sales and operational management across multiple regions. His tenure at GoWireless, Inc. as National Director of Business Sales further solidified his expertise in business sales strategies.
Education and Expertise
Mike Milbourn earned a Bachelor of Business Management from Elmhurst College, where he studied Business, Management, Marketing, and Related Support Services from 2012 to 2017. His educational background complements his professional experience, particularly in developing training content and coaching sales teams. He utilizes his knowledge to enhance team performance and drive sales results.
Sales Management and Strategy
Throughout his career, Mike Milbourn has demonstrated a strong ability to manage sales teams and develop effective strategies. He has supervised a call center and managed a national business sales channel team that encompassed 660 locations. His expertise in data analysis, particularly with Excel, informs his sales strategies and execution plans, enabling him to optimize performance across various business units.
Leadership Experience
Mike Milbourn has held several leadership roles that showcase his ability to manage teams and drive business success. As a District Manager at Verizon Wireless, he managed retail operations and supported wireless agents across multiple locations. His leadership at GoWireless, Inc. as Director of Sales and later as National Director of Business Sales involved building and driving sales initiatives, demonstrating his commitment to achieving organizational goals.