Niclas Dartnell
About Niclas Dartnell
Niclas Dartnell serves as the Contact Center Manager at Victra - Verizon Authorized Retailer, a position he has held since 2010.
Work at Victra
Niclas Dartnell has served as the Contact Center Manager at Victra, a Verizon Authorized Retailer, since 2010. In this role, he oversees the operations of the contact center, ensuring efficient communication and support for customers. His tenure at Victra spans 14 years, during which he has contributed to the development of customer service strategies and team management.
Professional Role and Responsibilities
As Contact Center Manager, Niclas Dartnell is responsible for managing daily operations within the contact center. This includes supervising staff, implementing training programs, and enhancing customer service protocols. His leadership is crucial in maintaining high standards of service and ensuring that customer inquiries are addressed promptly and effectively.
Background
Niclas Dartnell has built his career in the telecommunications industry, focusing on customer service and management. His long-standing position at Victra highlights his commitment to the company and its mission to provide quality service as a Verizon Authorized Retailer.