Robert Hostler Jr
About Robert Hostler Jr
Robert Hostler Jr. is a Store Manager at Victra - Verizon Authorized Retailer in Cary, North Carolina, where he has worked since 2018. He has extensive experience in sales management and customer service, having held various roles in the wireless industry since 2007.
Work at Victra
Robert Hostler Jr has been serving as the Store Manager at Victra, a Verizon Authorized Retailer, since 2018. In this role, he collaborates with sales management to evaluate and improve the quality of the sales process. He is responsible for maintaining visual merchandising standards and ensuring the store appearance meets company expectations. Additionally, he implements strategies aimed at enhancing customer retention by providing high levels of customer service.
Previous Experience in Retail Management
Prior to his current position, Robert Hostler Jr held various management roles in the retail sector. He worked as a District Manager at A Wireless - Verizon Wireless Premium Retailer from 2013 to 2017 in Raleigh, North Carolina. He also served as a Regional Sales Manager at Market Source, Inc for five months in 2012-2013 in the Raleigh-Durham area. His experience includes a role as Territory Manager at Mobilelink from 2017 to 2018, further solidifying his expertise in retail management.
Education and Certifications
Robert Hostler Jr studied Information Technology at Strayer University, achieving his degree in 2016. He also pursued a certification in Building Inspection from Wake Technical Community College, which he completed in 2018. These educational qualifications contribute to his knowledge in technology and compliance within the retail environment.
Sales and Customer Service Expertise
Throughout his career, Robert Hostler Jr has focused on enhancing sales processes and customer service. He keeps abreast of new wireless products, accessories, pricing plans, promotions, and service features, ensuring that his team is well-informed. He develops sales staff by enhancing their product knowledge and motivation to achieve performance goals, which is essential for maintaining high levels of customer satisfaction.
Inventory and Cash Management
In his role as Store Manager, Robert Hostler Jr ensures compliance with inventory and cash management protocols across multiple store locations. This responsibility is critical for maintaining operational efficiency and financial accuracy within the retail environment.