Wade Turrentine
About Wade Turrentine
Wade Turrentine is a Multi Unit General Manager with over 10 years of experience in revenue generation through customer service and satisfaction. He has held various roles in the telecommunications and security industries, demonstrating expertise in crisis management, strategic planning, and team development.
Work at Victra
Wade Turrentine currently serves as the Multi-Unit General Manager at Victra - Verizon Authorized Retailer, a position he has held since 2023 in Abilene, Kansas. In this role, he oversees multiple retail locations, focusing on enhancing customer service and satisfaction. Prior to this, he worked as a Store Manager at Victra from 2019 to 2023 in Manhattan, Kansas, where he was responsible for managing store operations and driving sales performance.
Education and Expertise
Wade Turrentine possesses over 10 years of experience in various roles that emphasize customer service, revenue generation, and team leadership. He specializes in coaching and motivating sales teams to meet and exceed sales goals. His expertise extends to crisis management, strategic planning, and process analysis, which he utilizes to drive continuous improvement within organizations.
Background
Before joining Victra, Wade Turrentine held several positions in the telecommunications and security sectors. He worked as a Solutions Specialist at Verizon Wireless from 2015 to 2018, and as a Retail Sales Consultant at AT&T from 2010 to 2014. Additionally, he served as a Senior Security Consultant at Brinks Home Security for eight months in 2018-2019, gaining valuable experience in customer relations and service delivery.
Achievements
Wade Turrentine has demonstrated a consistent ability to enhance customer retention and loyalty throughout his career. He focuses on upselling strategies to improve the customer experience. His leadership style includes transforming high-potential staff into effective leaders through innovative coaching methods. He is also experienced in analytics, which aids in process standardization and improvement.