Sascha Gill
About Sascha Gill
Sascha Gill is the Executive Director of Learning and Development at Viking Cruises in Tempe, Arizona, with a diverse background in hospitality and education.
Current Role at Viking Cruises
Sascha Gill is currently serving as the Executive Director of Learning and Development at Viking Cruises in Tempe, Arizona. In this role, Sascha is responsible for transforming the Learning and Development department into a more digitally oriented operation, aiding in new launches. Sascha oversees a team of six direct reports and manages an indirect budget in the millions of Euros. Focus is laid on upskilling the workforce in various competencies such as customer service skills, leadership, and talent development.
Previous Roles in Hospitality Industry
Sascha Gill has an extensive background in the hospitality industry. Previously, Sascha worked as the Corporate Director of Hotel Operations at Viking Cruises from 2013 to 2018. Prior to that, Sascha was a Senior Consultant in Brand Protection at Richey International, Ltd. from 2008 to 2013. Sascha also held the role of Regional Learning and Development Manager at Waldorf Astoria Hotels & Resorts from 2006 to 2008 and served as a Regional Franchise and Customer Service Manager at Marriott International from 2004 to 2006. Other notable positions include Manager of Training and Development at Intercontinental Hotels Group (ihg®) and Recruitment and Training Manager at Cunard Line.
Digital Learning and Content Development
In addition to the role at Viking Cruises, Sascha Gill is actively involved in digital learning and customer service content development at Traininglibrary - Tralib in Langen, Vorarlberg, Austria. This position entails creating and curating digital content for learning and customer service training, contributing to the enhancement of organizational knowledge and service quality.
Educational Background and Expertise
Sascha Gill has a robust educational background with several advanced degrees. Sascha earned a Doctor of Business Administration from Nottingham Law School between 2015 and 2019 and a Master of Business Administration from Oxford Brookes University from 2005 to 2008. Additional studies include a year at the University of Cambridge focusing on Business, and a year studying Design at Ofg / Online - Schule Für Gestaltung. Earlier education consists of a degree in Hospitality and Tourism from Itm College and University Studies - Austria and studies in Hospitality from 1993 to 1995. Sascha also completed culinary education as an apprentice at Restaurant Rosenberger.
Career in the Culinary Arts
Sascha Gill has a strong background in the culinary arts, having worked in various renowned establishments. Early in Sascha's career, roles included Chef De Partie at Small Luxury Hotels of the World in London and at Gault&millau in France. Additionally, Sascha held the position of Head Waiter at Relais & Châteaux in France and Food and Beverage Manager at Seabourn Cruise Line in West Seattle, Washington. Sascha's culinary journey began as an apprentice at Restaurant Rosenberger, where Sascha completed culinary education.