Yannus Hui
About Yannus Hui
Yannus Hui is a Hotel Manager at Viking Cruises with extensive experience in event management and guest relations.
Current Position at Viking Cruises
Yannus Hui is currently working as a Hotel Manager at Viking Cruises. In this role, Hui is responsible for achieving key performance indicators related to guest satisfaction and onboard revenue. Additionally, Hui handles guest requests and comments, ensuring a high standard of customer service and overall guest experience.
Previous Roles at Dream Cruises
Before joining Viking Cruises, Yannus Hui worked at Dream Cruises in Hong Kong. Hui was a Senior Event Manager from 2018 to 2019 and previously served as an Events Manager from 2016 to 2018. These roles involved organizing and managing various events, enhancing the onboard experience for guests.
Experience at Costa Crociere S.p.A.
Yannus Hui has had a multi-faceted career at Costa Crociere S.p.A. Hui first joined the company as an International Hostess in the Entertainment Department, serving from 2009 to 2015. Subsequently, Hui took on the role of Guest Relations Manager in the Information Department from 2015 to 2016, where they addressed guest inquiries and enhanced service quality.
Early Career at Le Méridien Hotels & Resorts
Yannus Hui began their career in the hospitality industry as a Food and Beverage Management Trainee at Le Méridien Hotels & Resorts in Khao Lak, Thailand, in 2008. During this four-month program, Hui gained hands-on experience in food and beverage management, which laid the foundation for future roles in hotel management.
Education and Qualifications
Yannus Hui holds a Bachelor's degree in International Hotel Management from the International College of Hotel Management, completed in 2011. Additionally, Hui achieved a Diploma in Hotel, Motel, and Restaurant Management from Les Roches International School of Hotel Management, attending from 2008 to 2010. These educational experiences have equipped Hui with a solid foundation in hospitality management.