Kimberly Cook
About Kimberly Cook
Kimberly Cook is a Law Enforcement Transcriber/Editor at VIQ Solutions, where she has worked since 2020. She has a diverse background in project management, police dispatch, and vendor management, combined with a degree in criminology.
Work at VIQ Solutions
Kimberly Cook has been employed at VIQ Solutions as a Law Enforcement Transcriber/Editor since 2020. In this role, she applies her expertise in transcription and editing to support law enforcement agencies. Her responsibilities include accurately transcribing audio recordings and ensuring the clarity and precision of the documentation. This position allows her to leverage her background in police dispatch, enhancing her ability to prioritize tasks effectively.
Previous Experience at HP
Before joining VIQ Solutions, Kimberly Cook worked at HP from 2015 to 2020. Her roles included Elite Support Agent, Team Lead, and Program Project Manager. During her tenure, she developed skills in project management and team coordination. Her experience at HP contributed to her proficiency in managing complex tasks and leading teams in a fast-paced environment.
Background in Police Dispatch
Kimberly Cook has a significant background in police dispatch, having worked as a Police, Fire & EMS Calltaker/Dispatcher for the City of Rio Rancho from 2006 to 2012. This experience has been instrumental in shaping her organizational skills and ability to manage multiple priorities. Additionally, her role as a Field Training Officer allowed her to mentor new dispatchers, further enhancing her leadership capabilities.
Education and Expertise
Kimberly Cook completed her high school education at Rio Rancho High School, earning her High School Diploma from 1998 to 2002. She furthered her education at The University of New Mexico, where she studied Criminology from 2002 to 2005. Her educational background, combined with her professional experience, equips her with a strong foundation in law enforcement and project management.
Current Role at Sinch Mailgun
In addition to her position at VIQ Solutions, Kimberly Cook has been working at Sinch Mailgun as a Governance, Risk & Compliance Specialist II since 2023. In this role, she focuses on compliance and risk management, utilizing her analytical skills to ensure adherence to regulations and standards. This position complements her extensive experience in various roles across different industries.