Alexis Simonet
About Alexis Simonet
Alexis Simonet is a customer relations advisor currently employed at Visiativ in Charbonnières-les-Bains, France. He has a diverse background in logistics and technical support, with previous roles at SFD, SITES SAS, Feu Vert France, and Numericable.
Current Role at Visiativ
Alexis Simonet currently holds the position of Conseiller Relation Clientèle at Visiativ, a role he has been in since 2021. He operates from Charbonnières-les-Bains, located in the Auvergne-Rhône-Alpes region of France. In this capacity, he is responsible for client relationship management, ensuring customer satisfaction, and providing support to clients.
Previous Experience in Customer Support
Prior to his current role, Alexis Simonet worked in various customer support positions. He served as a technicien support niveau 1 at Feu Vert France from 2018 to 2021, where he provided technical support to customers for three years. Additionally, he briefly worked as a technicien support helpdesk at SITES SAS in 2017, contributing to support operations for one month.
Logistics Experience
Alexis Simonet has a significant background in logistics. He worked as a logisticien at Numericable from 2007 to 2016, accumulating nine years of experience in the field. He also held a logisticien position at SFD for one year in 2016. His roles involved managing logistics operations and ensuring efficient supply chain processes.
Educational Background
Alexis Simonet pursued his education at GRETA Lyon, where he studied Sciences informatiques et de l'information et services apparentés. He earned the Titre pro technicien supérieur support et maintenance en informatique - TSSI from 2017 to 2018. Earlier, he attended Université Jean Moulin (Lyon III) for one year, focusing on Histoire.
Career Timeline
Alexis Simonet's career spans multiple roles across different industries. He began as a Technicien assistance clientèle at Numericable from 2003 to 2007, followed by a logisticien role at the same company until 2016. After a year at SFD, he transitioned to SITES SAS for a brief period, then moved to Feu Vert France until 2021. His diverse experience reflects a strong foundation in both customer support and logistics.