Jade Moody
About Jade Moody
Jade Moody is a Technical Support Specialist with a diverse background in customer care and product operations. She has held various roles at Teachable and has experience in the financial sector with Citi.
Current Role at Visit.org
Jade Moody serves as a Technical Support Specialist at Visit.org, a position she has held since 2023. In this role, she is responsible for providing technical assistance and support to users, ensuring a smooth experience with the platform. Her expertise in technical support is instrumental in addressing user inquiries and resolving issues efficiently.
Professional Experience at Teachable
Jade Moody has extensive experience at Teachable, where she worked in various roles from 2016 to 2022. She began as a Customer Care Specialist for 11 months, followed by a promotion to Senior Product Specialist from 2017 to 2020. Subsequently, she served as a Product Operations Specialist for 2 years. Her tenure at Teachable allowed her to develop a strong foundation in customer service and product support.
Previous Employment at Citi and Bed Bath & Beyond
Before her time at Teachable, Jade Moody worked as a Teller at Citi for one year in New York, NY, from 2013 to 2014. Additionally, she gained customer service experience as a Customer Service Representative at Bed Bath & Beyond, where she worked for two years from 2010 to 2012. These roles contributed to her skills in customer interaction and service delivery.
Educational Background
Jade Moody studied at The City University of New York, where she earned a Bachelor of Arts (B.A.) in Journalism from 2008 to 2012. Prior to that, she attended Bronx Academy of Letters, achieving her High School Diploma from 2004 to 2008. She also participated in the Bronx Civic Scholar Institute in 2007. Her educational background supports her professional roles in customer service and technical support.