Shilpa Reddy
About Shilpa Reddy
Shilpa Reddy serves as the Director of Customer Success at Vitrina, where she has significantly influenced the entertainment industry through her leadership in customer success and operations. With eight years of diverse experience in media and client servicing, she has held various roles at notable companies, including Prime Focus Technologies and Shemaroo Entertainment.
Current Role at Vitrina A.I.
Shilpa Reddy serves as the Director of Customer Success at Vitrina A.I., a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and operational efficiency within the company. Her leadership in Customer Success and Operations aims to create a significant impact in the entertainment industry, aligning Vitrina's services with client needs.
Previous Experience in Customer Success
Before her current role, Shilpa Reddy worked at Vitrina A.I. as a Senior Customer Success Manager from 2022 to 2023. She also held the position of Customer Success Manager at Vitrina from 2021 to 2022. Her experience in these roles has contributed to her understanding of client relationships and operational strategies.
Background in Media and Client Servicing
Shilpa Reddy has a strong background in media and client servicing, which has been essential to her career development. She worked at Shemaroo Entertainment Ltd. as a Deputy Manager from 2020 to 2021 and as a Senior Executive from 2018 to 2020. This experience has equipped her with the skills necessary to navigate the complexities of client interactions in the entertainment sector.
Experience at Prime Focus Technologies
Shilpa Reddy began her career at Prime Focus Technologies, where she worked as a Media Associate from 2015 to 2016 and later as a Senior Executive from 2016 to 2018. Her time at this company provided her with foundational knowledge and skills in media operations, which she has applied throughout her career.
Educational Background
Shilpa Reddy earned her Bachelor of Science (B.Sc.) degree in Physics from K J Somaiya College of Science & Commerce in Mumbai. She attended the college from 2011 to 2014, where she developed analytical and problem-solving skills that have supported her professional journey in the media industry.