Vivid Seats
Vivid Seats offers a marketplace for buying and selling tickets to sports, concerts, theater, and other live events, featuring a 100% Buyer Guarantee and a loyalty program called Vivid Seats Rewards.
Services
Vivid Seats offers a comprehensive marketplace for buying and selling tickets to a variety of live events, including sports, concerts, theater, and other entertainment events. The platform ensures a secure transaction process and convenience for users, providing e-tickets and mobile ticketing options. To enhance user experience, Vivid Seats features a dedicated customer service team available to assist customers with ticket purchases and resolve any issues that may arise.
Vivid Seats Buyer Guarantee
Vivid Seats provides a 100% Buyer Guarantee, ensuring that all purchased tickets are valid and delivered on time for the event. This guarantee offers peace of mind to customers, protecting them from the risks associated with ticket fraud or non-delivery. The Buyer Guarantee underpins Vivid Seats' commitment to reliability and customer satisfaction.
Loyalty Program
Vivid Seats Rewards is the loyalty program offered by Vivid Seats, rewarding repeat customers with benefits and incentives. Through this program, customers can earn credit for future ticket purchases, enhancing the value of their spending on the platform. Vivid Seats Rewards is designed to build customer loyalty by providing tangible benefits for continued use of the service.
Mobile App
Vivid Seats offers a mobile app that facilitates the purchase and management of tickets. The app provides users with a convenient way to browse events, make purchases, and manage their tickets on-the-go. It also supports mobile ticketing, allowing users to access their tickets directly from their mobile devices for easy entry into events.
Customer Service
Vivid Seats has a dedicated customer service team available to assist customers with any inquiries or issues related to ticket purchases. This support ensures a smooth experience for users, helping them navigate the platform, address transaction concerns, and resolve any ticketing problems efficiently. The availability of customer service underscores Vivid Seats' commitment to customer satisfaction.