Waseem Aslam
About Waseem Aslam
Waseem Aslam is a 3rd Line Support Engineer at Vizrt, where he has worked since 2013. He has extensive experience in support engineering, system testing, and database management, and has worked in various countries throughout his career.
Work at Vizrt
Waseem Aslam has been employed at Vizrt as a 3rd Line Support Engineer since 2013. In this role, he provides technical support and troubleshooting for clients, ensuring the smooth operation of Vizrt's products and services. His tenure at the company spans 11 years, during which he has developed a deep understanding of the company's offerings and customer needs. He operates from Bergen, Hordaland, Norway, and serves as the main support contact for customers in over 100 countries.
Previous Employment History
Before joining Vizrt, Waseem Aslam held various positions in the IT support field. He worked as a Support Engineer at Cranium from 2005 to 2006 in the United States. He also served as a Research Engineer at the University of Trento from 2007 to 2008 in Italy. His experience includes a role as a Consultant and Support Engineer at Aston Carter from 2010 to 2011 in the United Kingdom, and as System Operations and Support at Ace Interactive from 2011 to 2012 in Sweden.
Education and Expertise
Waseem Aslam holds a Master's degree in Software Engineering from KTH Global Development Hub, which he completed from 2007 to 2009. He also earned a Bachelor of Science in Computer Science from the University of Management and Technology, where he studied from 2002 to 2006. His educational background provides a solid foundation for his extensive experience in functional, system, and unit testing, as well as database management.
Technical Skills and Proficiencies
Waseem Aslam possesses a wide range of technical skills. He is proficient in operating systems across multiple platforms, including Linux, Ubuntu, Redhat, Fedora, and various versions of Windows and Mac OS. His expertise extends to managing and supporting databases such as MySQL, MS SQL Server, DB2, PostgreSQL, MS Access, and Oracle 11g. He is also skilled in using various IT tools and software, including OP5, Active Directory, ITIL, ClearQuest, Putty, VMware, Remote Desktop, WebEx, Backup Exec, VPN, CRM, Jira, and Salesforce.