Courtney Miner
About Courtney Miner
Courtney Miner serves as a Customer Success Lead at rSchoolToday and VNN, bringing extensive experience in customer service and sports marketing. She holds a Master's degree in Communication and Media Studies and a Bachelor's degree in Sport and Fitness Administration from Grand Valley State University.
Current Role at VNN
Courtney Miner serves as the Customer Success Lead at VNN, a position she has held since 2019. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction within the Greater Grand Rapids, Michigan area. Her responsibilities include managing customer relationships and providing support to optimize the use of VNN's services.
Previous Experience at Grand Valley State University
Courtney Miner has extensive experience at Grand Valley State University, where she held multiple positions. She worked as a Sports Marketing Intern from 2018 to 2019, where she contributed to marketing efforts for the university's athletic programs. Additionally, she served as a Student Building Supervisor and worked at the Front Desk from 2016 to 2019. These roles provided her with valuable skills in customer service and organizational management.
Sales Experience at Coach
From 2020 to 2021, Courtney Miner worked as a Sales Associate at Coach in Grandville, Michigan. In this role, she was responsible for assisting customers, managing sales transactions, and promoting the brand's products. This experience enhanced her skills in retail and customer engagement.
Educational Background
Courtney Miner studied at Grand Valley State University, where she earned a Bachelor's degree in Sport and Fitness Administration/Management from 2015 to 2019. She continued her education at the same institution, achieving a Master's degree in Communication and Media Studies from 2019 to 2021. Her educational background supports her expertise in customer success and communication.
Leadership Role in Sorority
In 2018, Courtney Miner served as the Vice President of Organizational Development for the Gamma Xi Chapter of the Alpha Sigma Tau Sorority. In this leadership position, she was involved in planning and executing events, fostering member engagement, and contributing to the sorority's organizational growth.