Julia Eleanor Symanski
About Julia Eleanor Symanski
Julia Eleanor Symanski is a Customer Success Manager currently working at VONQ in Düsseldorf, Germany. She has a diverse background in customer service, sales, and supply chain management, supported by her studies in English and German.
Current Role at VONQ
Julia Eleanor Symanski serves as a Customer Success Manager at VONQ, a position she has held since 2021. Based in Düsseldorf, Nordrhein-Westfalen, Deutschland, she is responsible for ensuring customer satisfaction and success within the organization. Her role involves managing customer relationships and facilitating effective communication between clients and the company.
Previous Experience at Avetta
Before joining VONQ, Julia worked at Avetta as a Supplier Success Professional from 2020 to 2021. During her eight-month tenure in Düsseldorf, she focused on supplier pre-qualification and compliance. This role provided her with valuable insights into supplier management and customer success strategies.
Background in Supply Chain Management
Julia has a solid background in supply chain management, having worked as a Supply Chain Specialist at BROWZ from 2017 to 2021. Her four years in this role in Düsseldorf contributed to her understanding of supply chain dynamics and customer service, enhancing her expertise in managing supplier relationships.
Educational Qualifications
Julia holds a Bachelor of Arts in Germanistik & Anglistik from Bergische Universität Wuppertal, where she studied from 2008 to 2013. Additionally, she completed her Handelsfachwirt im Einzelhandel training at BZE Springe from 2014 to 2017, which provided her with a strong foundation in business administration and customer service.
Training and Development
Julia gained practical experience in various business functions during her training as a Handelsfachwirtin. This included exposure to sales, purchasing, customer service, branch organization, and personnel management. Her comprehensive training has equipped her with the skills necessary for her current role in customer success.