Anik Saha
About Anik Saha
Anik Saha is a Technical Trainer and Quality Assurance Analyst with extensive experience in technical support and customer service. He holds a Master of Engineering in Electrical and Computer Engineering from Concordia University and has worked in various roles across multiple companies since 2013.
Current Role at Vosker
Anik Saha currently serves as a Technical Trainer and Quality Assurance Analyst at Vosker, a position he has held since 2021. In this role, he is responsible for training staff and ensuring the quality of technical processes and products. His experience in this capacity spans over three years, during which he has contributed to enhancing the technical capabilities of the team.
Previous Experience at Vosker
Before his current role, Anik Saha worked at Vosker as a Team Lead from 2020 to 2021. He also held the position of Technical Support Specialist II for two months in 2020. His progression within the company reflects his growing expertise and leadership skills in technical support and training.
Education and Expertise
Anik Saha earned a Master of Engineering (MEng) in Electrical and Computer Engineering from Concordia University, where he studied from 2018 to 2020. He also holds a Bachelor of Science in Electrical and Electronics Engineering from American International University-Bangladesh (AIUB), completed from 2013 to 2017. His academic background provides a strong foundation for his technical roles.
Background in Customer Service and Technical Support
Anik Saha has a diverse background in customer service and technical support. He has worked in various roles, including Customer Service Specialist at WynMediaGroup and Technical Support Representative at Gexel Telecom. His experience in these positions has equipped him with skills in problem-solving and customer interaction.
Teaching Experience
Anik Saha has also contributed to education as an O & A-Level Physics Course Instructor at Cerebro from 2014 to 2015. This role involved teaching complex scientific concepts, demonstrating his ability to communicate technical information effectively.