Johane Dandurand
About Johane Dandurand
Johane Dandurand serves as the Directrice Centre Relation Client at Vosker, a position she has held since 2020. She has extensive experience in customer service and management, having worked in various roles at Banque Nationale du Canada and Bell Mobility Cellular Inc.
Work at Vosker
Johane Dandurand has been serving as the Directrice Centre Relation Client at Vosker since 2020. In this role, she oversees the customer relations center, focusing on enhancing customer experience and service delivery. Her leadership contributes to the company's commitment to providing effective support and solutions to its clients.
Previous Experience at Banque Nationale du Canada
Johane Dandurand worked at Banque Nationale du Canada in various roles over a span of 11 years. She served as Directrice principale Master Card from 2008 to 2014, where she managed operations related to MasterCard services. Following this, she held the position of Directrice solutions transactionnelles from 2015 to 2020, focusing on transactional solutions within the bank.
Career at Bell Mobility Cellular Inc.
Johane Dandurand began her career at Bell Mobility Cellular Inc. as a Conseiller service à la clientèle from 1991 to 2000. In this role, she provided customer service and support, developing skills that would benefit her in subsequent positions in customer relations and management.
Experience at Les Brasseries Sleeman Ltée
From 2000 to 2003, Johane Dandurand worked at Les Brasseries Sleeman Ltée as Superviseure ventes et service clients. In this position, she supervised sales and customer service operations, contributing to the company's customer engagement strategies in Montréal, Québec.
Overall Professional Background
Johane Dandurand has over 20 years of experience in customer service and management across various industries. Her career trajectory includes significant roles in banking, telecommunications, and consumer goods, showcasing her expertise in customer relations and operational leadership.