Karan Tanwar
About Karan Tanwar
Karan Tanwar is an IT Analyst at VOSKER, where he has worked since 2019. He specializes in project collaboration, system administration, and integrating various CRM platforms.
Work at Vosker
Karan Tanwar has been employed at Vosker as an IT Analyst since 2019. In this role, Karan collaborates with both internal and external stakeholders to define project scope and ensure quality deliverables. This position involves a focus on enhancing IT processes and supporting business development initiatives.
Previous Experience in IT Projects
Before joining Vosker, Karan led IT projects at VerticalCran. These projects included the implementation and management of Microsoft Dynamics CRM and the Zendesk Ticketing System. This experience provided Karan with a solid foundation in managing complex IT systems and understanding customer relationship management tools.
Technical Expertise
Karan possesses expertise in Genesys PureConnect and Cloud solutions. Additionally, Karan has a strong functional knowledge of integrating Salesforce CRM with various platforms. This technical proficiency supports Karan's ability to contribute effectively to IT projects and enhance overall system performance.
Contributions to Customized Functionalities
Karan has contributed to the development of customized functionalities for several applications, including SAP CRM, C4C, TCM, and HCM. This involvement demonstrates Karan's capability to tailor software solutions to meet specific business needs.
Experience in System Administration
Karan has extensive experience in system administration for ServiceNow ITSM, ITOM, and FSM modules. This background equips Karan with the skills necessary to manage IT service management processes and optimize operational efficiency.