Thomas Nguyen Lien
About Thomas Nguyen Lien
Thomas Nguyen Lien serves as the Directeur Général of Service Conseil Client at Vosker in Montréal, Canada, where he focuses on transforming business models while respecting societal values. He has extensive experience in customer relations and has held various leadership roles at Banque Nationale du Canada, contributing to innovation and operational efficiency.
Work at Vosker
Thomas Nguyen Lien serves as the Directeur Général for Service Conseil Client at Vosker since 2020. In this role, he focuses on transforming business models and solutions while ensuring alignment with societal values. He leads both local and international customer relations and support teams, driving growth strategies and business model transformation.
Education and Expertise
Thomas has a diverse educational background, having studied at prestigious institutions such as Cambridge Judge Business School, where he earned a Certificate in Digital Disruption: Digital Transformation Strategies. He also holds a Diplôme d'études supérieures spécialisées in Management from HEC Montréal, along with a Baccalauréat in Gestion des entreprises. Additionally, he has completed a Certificat en management de l’innovation et de la créativité through a collaborative program involving HEC Montréal, Ryerson University, and Universitat de Barcelona.
Background
Before joining Vosker, Thomas held various positions at Banque Nationale du Canada, where he worked for over a decade in roles focused on strategy, operational efficiency, and business model transformation. His career there included positions such as Leader transformation and Directeur principal, where he was responsible for strategic initiatives and innovation practices. He also briefly worked at Michelin as a Consultant in community management and innovation ecosystems.
Achievements
Throughout his career, Thomas has demonstrated a commitment to innovation and talent development within the business ecosystem. He has a passion for connecting and leading teams, advocating for the elimination of dominant design in his professional philosophy. His extensive experience in strategic roles has contributed to significant advancements in operational efficiency and customer service.