Bruno Palacio
About Bruno Palacio
Bruno Palacio serves as the Global Head of Customer Success at Voyager Portal, bringing extensive experience in growth strategies and turnaround management across various industries. His career spans roles in Brazil and the United States, including leadership positions in companies such as Marmorise, CromoUp, and Vivarte Revestimentos Naturais.
Current Role at Voyager Portal
Bruno Palacio serves as the Global Head of Customer Success at Voyager Portal. He has held this position since 2023, contributing to the company's focus on enhancing customer satisfaction and retention. His role involves developing strategies to improve customer engagement and success metrics, ensuring that clients receive optimal value from Voyager's offerings.
Previous Experience at Voyager Portal
Prior to his current role, Bruno Palacio worked at Voyager Portal in various capacities. He was the Senior Business Development Manager from 2022 to 2023, where he focused on expanding the company's market presence. Additionally, he served as the Business Development Manager for four months in 2021, contributing to the company's growth initiatives in Belo Horizonte, Minas Gerais, Brazil.
Professional Background in Brazil
Bruno Palacio has a diverse professional background in Brazil, having held several key positions. He was the Managing Partner at Marmorise from 2014 to 2016 and served as CEO at CromoUp for one year in 2013. He co-founded Vivarte Revestimentos Naturais, where he also acted as Chief Revenue Officer from 2016 to 2019. His experience spans various industries, including technology, manufacturing, and mining.
Education and Expertise
Bruno Palacio has a solid educational foundation. He studied Mining and Mineral Engineering at Universidade Federal de Minas Gerais, earning his degree from 2005 to 2010. He completed a Post Graduation in Business Management and Finance at Fundação Dom Cabral from 2011 to 2012. Additionally, he achieved an MBA from IMD in 2020. His expertise includes developing growth strategies and managing cross-functional teams.
International Experience
Bruno Palacio has gained international experience through his work in both Brazil and the United States. He has worked in various roles that highlight his adaptability across different markets. His early career included training positions at CSA Mine Glencore Xstrata in Australia and Yamana Gold Inc. in Brazil, showcasing his foundation in the mining sector.