Pedro Miguel Lipka Garcia
About Pedro Miguel Lipka Garcia
Pedro Miguel Lipka Garcia is a Customer Solutions Specialist with a diverse background in technology, customer success, and education. He has held various roles in companies such as Organa Biotech, CoBlue, and Avenue Code, and has expertise in carbon accounting for maritime transportation.
Current Role at Voyager Portal
Pedro Miguel Lipka Garcia serves as a Customer Solutions Specialist at Voyager Portal since 2023. In this role, he is responsible for managing customer-facing activities and is part of the implementation and data insights team. His work involves handling the full implementation cycle, which includes requirement gathering, solution building, user acceptance testing, and go-live processes. He focuses on delivering effective solutions to enhance customer experience.
Previous Experience at Organa Biotech
Prior to his current position, Pedro worked at Organa Biotech as the Director of Technology and Strategy from 2022 to 2023. In this role, he contributed to the company's technological advancements and strategic planning. His tenure lasted for one year, during which he was based in Joinville, Santa Catarina, Brazil.
Professional Background in Customer Success
Pedro has a solid background in customer success, having worked as a Customer Success Analyst at CoBlue from 2020 to 2021. He also held the position of Chapter Leader and Product Owner at CoBlue for five months in 2021. His experience in these roles has equipped him with skills in client relationship management and product ownership.
Educational Qualifications
Pedro holds a Bachelor’s Degree in Nutrition from Católica de Santa Catarina - Centro Universitário, which he completed from 2013 to 2019. He also achieved a Post-Graduation in Quality and Productivity Management from Universidade da Região de Joinville from 2019 to 2021. Additionally, he studied Técnico em Informática at Sociesc Joinville from 2013 to 2015 and Técnico em Química from 2009 to 2010.
Expertise in Carbon Accounting
Pedro possesses expertise in carbon accounting for maritime transportation, utilizing specific LNG methodology (SGE) and general approaches for carbon intensity indicators (CII). His knowledge in this area contributes to his ability to create both scalable and non-scalable reports for clients, enhancing their understanding of carbon metrics.