Hitesh Sharma
About Hitesh Sharma
Hitesh Sharma is a Machine Learning Analyst with over 12 years of experience in the IT industry, specializing in AI and ML solutions that enhance customer journeys. He has held various roles at organizations such as Orange Business Services, GlobalLogic, and Wadhwani AI, focusing on customer-oriented solutions and project management.
Work at Wadhwani AI
Currently, Hitesh Sharma serves as a Machine Learning Analyst at Wadhwani AI, a position he has held since 2024 for a duration of 8 months. Prior to this role, he worked as a Senior Business Analyst at the same organization from 2023 to 2024, contributing for 11 months. His work at Wadhwani AI focuses on developing AI-driven solutions that enhance customer experiences.
Education and Expertise
Hitesh Sharma holds a Postgraduate Diploma in Computer Science and Artificial Intelligence from the Indraprastha Institute of Information Technology, Delhi, completed in 2023. He also earned a B.Tech in Computer Science and Engineering from Netaji Subhas University of Technology, graduating in 2011. His educational background supports his specialization in AI and ML solutions, with a strong emphasis on improving customer journeys.
Background in IT and AI
Hitesh Sharma has over 12 years of experience in the IT industry, with a significant focus on AI and ML projects from conception to deployment. His career includes various roles, such as IT Solution Owner and Product Owner at Orange Business Services, where he worked from 2014 to 2023. He has also served as an AI Consultant at the National Institute of Urban Affairs and participated as a Special Invitee for G20 India in 2023.
Professional Experience at Orange Business Services
At Orange Business Services, Hitesh Sharma held multiple roles, including Business Analyst, Product Owner, and IT Solution Owner, from 2014 to 2023. His responsibilities included managing projects and providing customer-oriented solutions. His tenure at the company spanned 9 years, during which he contributed to various IT and AI initiatives.
Volunteer Experience
In 2010, Hitesh Sharma volunteered for the Commonwealth Games held in Delhi. This experience provided him with insights into event management and teamwork, complementing his technical expertise in the IT sector.