Anthony Rondon
About Anthony Rondon
Anthony Rondon is a Tier 2 Technical Support Engineer at WalkMe™, where he has worked since 2019. He has a background in technical support and customer service, with previous roles at companies such as TeleHealth Services and Cablevision.
Work at WalkMe
Anthony Rondon has been employed at WalkMe™ since 2019, where he serves as a Tier 2 Technical Support Engineer. In this role, he utilizes his technical skills to assist clients in navigating the digital adoption platform. His experience in the digital adoption space has allowed him to develop a strong understanding of the tools and technologies used within the company. Additionally, he has gained proficiency in HTML and CSS, enhancing his ability to provide effective support.
Previous Employment Experience
Prior to his current position at WalkMe™, Anthony Rondon held various roles in the technical support field. He worked at TeleHealth Services as a Level 2 Support Specialist from 2015 to 2017. Before that, he was a Tier 1 Call Coordinator at SoftPro for one month in 2015. His earlier experience includes three years as a Technical Support Representative at Cablevision from 2012 to 2015 and a position as an Associate at NEKO International Computers, Inc. in 2011. He also worked as a Bank Teller at New York Community Bancorp, Inc. from 2007 to 2011.
Education and Expertise
Anthony Rondon studied at Farmingdale State College, where he earned a Bachelor of Science degree in Computer Programming and Information Systems from 2006 to 2011. His educational background has provided him with a solid foundation in technical concepts, which he has applied throughout his career in various technical support roles. His expertise in digital adoption tools further enhances his qualifications in the tech industry.
Background and Interests
Anthony Rondon has a diverse background in technical support and customer service. He is known among colleagues for his patience and calm demeanor, which contributes to his effectiveness in support roles. Outside of his professional life, he has a strong interest in Brazilian jiu jitsu and prioritizes staying active and healthy. This commitment to fitness reflects his dedication to maintaining a balanced lifestyle.
Career Aspirations
Anthony Rondon is open to exploring new opportunities within the tech industry or other fields. His extensive experience in technical support, combined with his educational background and skills in HTML and CSS, positions him well for potential career advancements. He remains focused on further developing his expertise and contributing to innovative projects.