Brooke Atkins
About Brooke Atkins
Brooke Atkins is a Junior Solutions Engineer at WalkMe™, where she has worked since 2020. She earned her Bachelor's degree from the University of North Carolina at Greensboro, and prior to her current role, she held positions at National General Insurance and Hand and Stone Massage and Facial Spa.
Work at WalkMe
Brooke Atkins has been employed at WalkMe™ as a Junior Solutions Engineer since 2020. In this role, she is involved in providing technical solutions and support to clients, helping them to effectively utilize WalkMe's digital adoption platform. Her experience in this position contributes to the overall success of client implementations and enhances user engagement with the software.
Education and Expertise
Brooke Atkins earned her Bachelor's degree from the University of North Carolina at Greensboro, where she studied from 2010 to 2015. This educational background provides her with a foundation in analytical and problem-solving skills, which are essential in her current role as a Junior Solutions Engineer.
Previous Employment Experience
Before joining WalkMe, Brooke Atkins worked at National General Insurance as a New Loss Entry Specialist II from 2016 to 2020. In this role, she was responsible for processing new loss entries and ensuring accurate data management. Prior to that, she served as a Spa Associate at Hand and Stone Massage and Facial Spa for one year, where she gained customer service experience.
Career Progression
Brooke Atkins has demonstrated a clear career progression from customer service roles to a technical position in solutions engineering. Her transition from a Spa Associate to a New Loss Entry Specialist II, and subsequently to a Junior Solutions Engineer, highlights her ability to adapt and grow within different industries.