Jessica Oliver
About Jessica Oliver
Jessica Oliver serves as the Head of Account Development for EMEA at WARC, a position she has held since 2017. With a background in psychology and extensive experience in client services, she leads a team to enhance client outcomes and manage key agency relationships.
Work at WARC
Jessica Oliver has been with WARC since 2011, holding various roles that have contributed to her expertise in account development. She started as a Marketing Assistant, progressing to Client Services Manager, and then Senior Client Services Manager. Since 2017, she has served as the Head of Account Development for the EMEA region. In this role, she collaborates with sales, marketing, and editorial teams to enhance service offerings and directly manages the largest agency clients in the region.
Education and Expertise
Jessica Oliver earned a Bachelor of Science degree in Psychology from the University of Sussex, where she studied from 2008 to 2011. Prior to that, she completed her A Levels at Gravesend Grammar School for Girls, focusing on Psychology, English Literature, Biology, and Chemistry. Her educational background provides a strong foundation for her work in client services and account development.
Background
Jessica Oliver's educational journey began at Hurst Primary School, where she studied from 1995 to 2001. She then attended Gravesend Grammar School for Girls from 2001 to 2008, achieving A Levels. After completing her studies, she joined WARC in 2011, where she has built a career in client services and account management.
Achievements
In her current position at WARC, Jessica Oliver guides a team of client services managers to optimize outcomes for agencies, advertisers, and media clients. She focuses on improving client renewal and retention rates while also driving new business initiatives. Her leadership in managing large agency clients in the EMEA region highlights her strategic approach to account development.