Sarah B.
About Sarah B.
Sarah B. is the Founding Customer Success Manager at Warp, where she has worked since 2023. She has a background in customer experience and product operations, transitioning from finance and investor relations to financial technology.
Work at Warp
Sarah B. has been serving as the Founding Customer Success Manager (CSM) at Warp since 2023. In this role, she focuses on enhancing customer experience and ensuring product operations align with user needs. Her tenure at Warp has been marked by her commitment to building strong relationships with customers and driving product adoption.
Education and Expertise
Sarah B. holds a Bachelor of Science in Finance from Fordham Gabelli School of Business. She furthered her studies at Washington University in St. Louis. Her educational background provides a solid foundation for her expertise in customer experience and product operations within the financial technology sector.
Background in Finance and Technology
Sarah B. transitioned from a career in finance and investor relations to financial technology, particularly in early-stage companies. She began her career as a Finance Analyst at Morgan Stanley in 2020, followed by a role as an Investor Relations Analyst at T-Mobile in 2019. Her experience includes significant contributions at Capital, formerly known as Party Round, where she was a Founding Member from 2021 to 2023.
Experience in User Experience and Product Operations
In addition to her roles in finance, Sarah B. has experience in user experience and product operations. She worked at Autopilot in 2023, focusing on UX research and product operations for five months. This experience complements her current role at Warp, where she applies her knowledge to enhance customer interactions and product functionality.