Mike Lennon
About Mike Lennon
Mike Lennon is a Customer Success Manager with extensive experience in remote and on-site roles across various companies. He has held positions at ON24, Serraview, Videolicious, Ziff Davis, KRON-TV, and WIRED, and currently works at Watershed.
Work at Watershed
Mike Lennon has been serving as a Customer Success Manager at Watershed since 2022. He operates within the Portland, Oregon Metropolitan Area. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in customer relations and support.
Previous Experience in Customer Success
Before joining Watershed, Mike Lennon worked at ON24 as a Customer Success Manager for Commercial Expansion from 2020 to 2022. He was responsible for managing customer relationships and driving growth. Prior to that, he held the position of Enterprise Customer Success Manager at Serraview from 2019 to 2020, where he also worked remotely.
Career in Customer Operations and Management
Mike's career includes significant experience in customer operations. He worked at Videolicious as a Customer Operations Manager from 2012 to 2015 and later as a Customer Success Manager from 2015 to 2019. His roles involved overseeing customer interactions and ensuring effective service delivery.
Early Career and Production Experience
Mike began his career as an Intern at KRON-TV in 2006, where he gained foundational experience in the media industry. He then transitioned to Ziff Davis as a Production Assistant from 2007 to 2008, followed by a four-year tenure at WIRED as a Video Producer from 2008 to 2012. These roles contributed to his skills in production and media management.